Elizabeth: COO/Managing Director - USA

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iCEO™: 80366

Position: COO/Managing Director

Nationality: USA

Home Country: USA

Experience

Versatile senior executive with broad, strategic experience in post-sale customer-facing functions including operations, professional services, technical support, customer relationship management, voice of customer, customer retention/renewals.

Major Achievements

Managed global team of 300+ $US 100 million P&L responsibility Proven experience growing teams, margin contribution, right-sizing, consolidation for cost optimization Respected leader known for motivating and driving highly effective teams

Industry Sector Competencies

• Software
• Language/Localization

Professional Objectives

• Function: Senior/Executive Vice President Customer Success, Customer Service, Operations
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time, Coaching on demand
• Prefered Locations: Flexible

Additional Professional Interests

• Operational Coaching on demand
• Non Executive Director Assignments

Countries Covered

• USA

Operational Competencies

• New product or service launch (Expert)
• Geographical expansion (Expert)