Debbie: COO/Managing Director - South Africa (The Rep. of)
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iCEO™: 80617
Position: COO/Managing Director
Nationality: South Africa (The Rep. of)
Home Country: Malaysia
Experience
Smartphone company with a bite out of a fruit logo probably leads the way. COVID saw the rise of online shopping- the earth`s greenhouse is the other!
Major Achievements
Starting a contact centre from scratch. Designing the strategy, systems and processes right through to implementation. 0 to over 1000 employees in less than 12 months. NPBT in excess of R7m
Industry Sector Competencies
• Systems Integration• Education
• Financial Services
• BPO Management consultant
• Banking
Professional Objectives
• Function: GM/ Ops director/ Contact Centre Head• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time
• Prefered Locations: SEA
Additional Professional Interests
• Operational Coaching on demand• Non Executive Director Assignments
Countries Covered
• South Africa (The Rep. of)• China
• Malaysia
Operational Competencies
• Business development (Expert)• New product or service launch (Expert)
• Geographical expansion (Expert)
• Close down or sell off (Expert)