Catherine: COO/Managing Director - France

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iCEO™: 79722

Position: COO/Managing Director

Nationality: France

Home Country: France

Experience

✔️ Competitive intelligence specialist and certified Independent NED partnering with the Business Leaders within SMBs and multinationals in the design and implementation of their development strategies, peculiar change and innovation issues, and international negotiations. Industry sectors: Technology, Manufacturing, Consumer goods, Regulated business services, and Charity business

Major Achievements

Structure and manage the Sales Administration of a French Tech startup, from scratch (turnover: 20 million euros in 2020) Instances of my contribution: - Implement process for the Customer & Support team (5 people) - Day-to-day management of the administrative and pre-/during/after-sales issues (portfolio x3, 95% of which being worldwide groups) - Monitor settlements and recovery procedures (0% at end 2017/2018 and 0.8% at end 2019) - Manage, qualify and update the contact database (600+ customers/1000+ prospects) in order to launch CRM & communication campaigns

Industry Sector Competencies

• Software
• Telecommunications
• Consumer Goods
• Lighting & Electronic Components Industry
• Tax, Legal & Financial Services

Professional Objectives

• Function: Board Member, General Secretary, Chief Operating Officer, Group Director of Communications & Marketing
• Interim Manager: Yes
• Permanent Position: Yes
• Operational: Yes
• Availability: Full time, Part time
• Prefered Locations: Metz, France, Paris, France, or Luxembourg

Additional Professional Interests

• Non Executive Director Assignments

Countries Covered

• France

Operational Competencies

• Technologies to market (Professional)
• Business development (Expert)
• New product or service launch (Expert)